Privacy Policy

1. Information We Collect

We may collect the following types of personal information when you submit a form, contact us, or interact with our advertisements:

• Full name
• Phone number
• Email address
• Property address or location
• Any details you voluntarily provide about your property or situation

We also automatically collect certain technical data when you visit our website, including IP address, browser type, pages visited, and referring URL, through cookies and similar technologies (including the Meta Pixel).

2. How We Use Your Information

We use the information we collect to:

• Contact you to deliver a free, no-obligation cash offer on your property
• Respond to your inquiries and communicate with you about your request
• Improve our website, advertising, and services
• Send relevant follow-up communications (you may opt out at any time)
• Comply with legal obligations

We will never sell your information to third parties for marketing purposes unrelated to your home sale inquiry.

3. Sharing of Your Information

We do not sell your personal information. We may share it in limited circumstances:

• Service providers: Third-party tools and platforms we use to operate our business (e.g., CRM software, email platforms, Facebook/Meta). These providers are contractually obligated to protect your data.
• Legal requirements: If required by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of our business assets.

4. Facebook / Meta Lead Ads

When you submit your information through a Facebook or Instagram Lead Ad, that information is collected by Meta Platforms, Inc. and then shared with us pursuant to Meta's Data Policy and your consent at the time of submission. We use this information solely to follow up on your cash offer request. For more information on how Meta handles your data, please review Meta's Privacy Policy.

5. Cookies & Tracking Technologies

Our website uses cookies and the Meta Pixel to understand how visitors interact with our site and to measure the effectiveness of our advertising. You can control cookie preferences through your browser settings. Opting out of cookies may affect some site functionality.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you request that we delete your information and we have no legal obligation to retain it, we will do so promptly.

7. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us using the information below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Top Gap Homes LLC
Houston, Texas
Phone: (346) 634-2342
Email: tim@topgaphomes.com
Website: topgaphomes.com